This Privacy Policy (hereinafter referred to as the “Policy”) explains how KapitalIQ (hereinafter referred to as the “Company”) collects, uses, discloses, and protects the personal information of its clients (hereinafter referred to as the “Client”). By engaging with the Company’s services, the Client agrees to the terms outlined in this Policy.
1. Collection of Personal Information
KapitalIQ collects personal information necessary to provide its services, ensure compliance with regulatory standards, and enhance the Client experience. This information includes but is not limited to full name, contact details, financial data, government-issued identification, and records of transactions. By providing this information, the Client affirms that all details are accurate and up-to-date. Inaccurate or incomplete information may result in the limitation or suspension of services.
2. Use of Personal Information
The collected personal information is used to facilitate account setup, verify identity, process transactions, and improve service quality. Additionally, the Company may use the information for legal and compliance purposes, risk assessment, internal analytics, and communication of important updates or offers relevant to the Client’s interests. The Client has the right to opt out of promotional communications but will still receive essential updates related to their account.
3. Disclosure of Personal Information
Personal information may be shared with authorized third-party service providers, regulatory bodies, or legal authorities as required. These disclosures are made to ensure compliance with laws, protect the Client’s interests, and maintain service integrity. The Company ensures that any third party handling Client information adheres to strict confidentiality and data protection standards.
4. Data Security
KapitalIQ employs advanced security protocols, including encryption, firewalls, and multi-layered authentication, to safeguard Client data. Regular audits and updates are conducted to ensure these measures remain effective. While every effort is made to protect personal information, the Company cannot guarantee absolute security due to potential risks inherent in digital environments.
5. Retention of Personal Information
The Company retains Client data for as long as necessary to fulfill its contractual and legal obligations. Information no longer required will be securely deleted or anonymized to prevent unauthorized access. Retention periods may vary based on regulatory requirements and the nature of the data.
6. Client Rights
The Client has the right to access, correct, delete, or restrict the processing of their personal information. Requests to exercise these rights must be submitted in writing, and the Company will respond within a reasonable timeframe. Limitations may apply if compliance with such requests conflicts with legal or regulatory obligations.
7. Cookies and Tracking Technologies
KapitalIQ uses cookies to personalize website experiences and improve functionality. Cookies may collect data about browsing behavior, preferences, and device information. Clients can disable cookies through browser settings, but doing so may limit access to certain features of the website.
8. Third-Party Websites
The Company’s website may include links to third-party websites for informational purposes. KapitalIQ is not responsible for the privacy practices of these external sites. Clients are encouraged to review third-party privacy policies before interacting with such websites.
9. Children’s Privacy
KapitalIQ does not offer services to individuals under the age of 18 and does not knowingly collect information from minors. If any data belonging to minors is inadvertently collected, it will be immediately removed upon identification.
10. Changes to the Privacy Policy
KapitalIQ reserves the right to update this Policy as necessary. Changes will be communicated to Clients through official channels, and continued use of services constitutes agreement to the revised terms. It is the Client’s responsibility to review the Policy periodically.
11. International Data Transfers
Client data may be transferred to and processed in countries outside their jurisdiction of residence. The Company ensures that such transfers comply with applicable data protection laws and maintain high levels of security and confidentiality.
12. Data Breach Notification
In the event of a data breach, KapitalIQ will promptly notify affected Clients and relevant authorities, as required by law. The notification will include details of the breach, potential risks, and steps taken to mitigate its impact.
13. Legal Basis for Processing
Personal data is processed based on legal grounds, including Client consent, the necessity of contract performance, compliance with legal obligations, and legitimate business interests. Clients have the right to withdraw consent where applicable without affecting the legality of prior processing.
14. Account Closure
Upon account closure, the Company will retain personal data only to the extent necessary for compliance with legal obligations or to resolve disputes. Data no longer required will be securely destroyed or anonymized.
15. Marketing Communications
Clients may receive marketing communications related to KapitalIQ’s services. Clients can opt out of these communications at any time through their account settings or by contacting the Company directly. Essential service-related updates will continue to be provided.
16. Profiling and Automated Decision-Making
KapitalIQ may use profiling and automated decision-making technologies to enhance service delivery. For example, algorithms may analyze transaction patterns to identify potential risks or offer personalized recommendations. Clients have the right to request human intervention in such processes.
17. Regulatory Compliance
KapitalIQ complies with all relevant data protection laws and regulations. This includes implementing processes to ensure transparency, accountability, and security in the handling of Client information.
18. Client Support and Inquiries
Clients with questions or concerns about this Policy can contact KapitalIQ through official support channels. The Company is committed to addressing inquiries promptly and transparently.
19. Dispute Resolution
In case of disputes related to data privacy, KapitalIQ encourages Clients to seek resolution through direct communication. If unresolved, disputes may be referred to the appropriate regulatory authority or legal forum.
20. Entire Privacy Agreement
This Policy represents the entire agreement regarding the handling of personal information between the Client and KapitalIQ. Any modifications or additional agreements must be documented in writing and agreed upon by both parties.
By engaging with KapitalIQ’s services, the Client acknowledges that they have read, understood, and agreed to the terms outlined in this Privacy Policy.